Help & support
Plantagram support
Contact us
Email Plantagram.app@gmail.com and we'll get back to you, usually within a couple of days. For urgent reports of abuse, please use the in-app 🚩 Report button, which goes straight to our moderators.
Reporting and blocking
- Report a post, reel or comment: tap the ⋮ menu (or 🚩 on a reel), then choose Report.
- Report or block a person: open their profile, tap ⋮, then Report user or Block user. You can unblock them from the same menu.
- Abusive direct messages: open the sender's profile, then report or block them. Blocking stops them messaging you.
- We review reports within 24 hours. Content that breaks our community rules is removed.
Signing in
- Tap the account button, then choose Continue with Google, or enter your email and tap Email me a code. Type the code from the email, or tap the link in it.
- No email? Check your spam or promotions folder, make sure the address is spelled correctly, then tap Resend code. Only the newest code works.
Privacy settings
- Private account: in your garden, turn on Private account to approve new followers. Posts stay public. See the Privacy Policy.
- Locations: adding a location is optional, and locations are rounded to about 1 km.
- Notifications: turn push notifications on or off in the account menu.
Plant identification
Identifications are automatic or come from the community, so they can be wrong. You can correct your post's plant, and other people can suggest a species. Never eat or use a plant based only on the app. See the Terms.
Deleting your account
Tap the account button, then Delete my account. See Delete your account for what's removed, and how to ask us if you can't open the app.